Terms & Conditions
- Acceptance of Terms: By accessing or using the Skin Glider website, you agree to be bound by these terms and conditions of use. If you do not agree to these terms, please do not use the website.
- Use of Website: This website is intended for personal use only. You may not use this website for any commercial purpose.
- Intellectual Property: All content on the Skin Glider website, including but not limited to text, graphics, logos, images, and software, is the property of Skin Glider or its affiliates and is protected by copyright and other intellectual property laws.
- Product Information: We make every effort to ensure that the information on the Skin Glider website is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of the information, and we reserve the right to make changes to the products and pricing at any time without notice.
- Orders: By placing an order through the Skin Glider website, you represent and warrant that you are at least 18 years old and have the legal right to make the purchase. All orders are subject to acceptance by us, and we reserve the right to cancel any order at any time for any reason.
- Payment: Payment for orders must be made at the time of purchase through our secure payment gateway. We accept all major credit cards and PayPal.
- Shipping: We offer shipping to most countries around the world. Shipping rates and delivery times may vary depending on the destination and shipping method selected.
Returns and Refunds:
We offer a 14-day return policy for products that are defective or damaged in transit. All returns must be approved by us in advance, otherwise we will not accept the return. We will provide a full refund or replacement for such products. For all other returns, please contact us via our website to arrange a return and refund. We aim to respond to all return requests within 1-2 business days.
- Returns: If you wish to return a product purchased from our website, you must contact us via Skin Glider website within 14 days of receiving the product to arrange the return. All returns must be pre-arranged and must be accompanied by a proof of purchase. Products must be returned in their original condition, with all packaging, tags, and labels intact.
- Refnds: We will issue a refund for the cost of the product and any delivery charges paid at the time of purchase, but we do not refund the cost of return postage. Refunds will be processed within 14 days of receiving the returned product. We reserve the right to refuse a refund if the product is not returned in its original condition, or if it has been damaged or used.
- Exchanges: If you wish to exchange a product purchased from our website, you must contact us within 14 days of receiving the product to arrange the exchange. All exchanges must be pre-arranged and must be accompanied by a proof of purchase. Products must be returned in their original condition, with all packaging, tags, and labels intact. We will issue an exchange for the cost of the product, but we do not exchange the cost of return postage.
- Faulty or Damaged Products: If you receive a faulty or damaged product, please contact us immediately. We will arrange for a replacement product to be sent to you, or we will issue a refund, depending on your preference. We will also cover the cost of return postage for faulty or damaged products.
- Misused Items: Skin Glider is not responsible for any damages or injuries resulting from the misuse of its products. Customers are responsible for using the products as intended and in accordance with any instructions or warnings provided with the product.
- Privacy: We take your privacy seriously and will only use your personal information in accordance with our privacy policy.
- Limitation of Liability: To the maximum extent permitted by law, Skin Glider will not be liable for any damages, including but not limited to direct, indirect, incidental, special, or consequential damages arising from the use of the Skin Glider website or the products sold on the Skin Glider website.
- Governing Law: These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which Skin Glider is located.
- Amendments: We reserve the right to amend these terms and conditions at any time without notice. Your continued use of the Skin Glider website after any such changes will constitute acceptance of the amended terms and conditions.
- Compliance with Laws: You agree to comply with all applicable laws, regulations, and industry standards in the operation of your online retail business, including but not limited to data protection laws, consumer protection laws, and tax laws.
- Product Availability: While we make every effort to keep our website up-to-date with accurate product information and stock levels, we cannot guarantee the availability of any particular product. In the event that a product is out of stock, we will contact you to discuss alternative options or arrange full refund.
- Product Descriptions: We make every effort to provide accurate and complete product descriptions on our website. However, we do not guarantee the accuracy or completeness of the information, and we reserve the right to correct any errors or omissions at any time.
- Pricing: All prices displayed on our website are in UK pounds sterling and include any applicable taxes. We reserve the right to change our prices at any time without notice, but any such changes will not affect orders that have already been accepted.
- Delivery: We will make every effort to deliver your order to you within the estimated delivery timescale, but we cannot guarantee delivery dates or times. We are not liable for any delays or damages caused by third-party delivery services.
- Cancellations: You may cancel your order at any time before it has been dispatched for delivery. Once your order has been dispatched, you may not cancel it, but you may be able to return the product in accordance with our returns policy.
- Warranties: We provide a warranty for all products sold on our website, which covers defects in materials and workmanship for a period of 12 months from the date of purchase. This warranty does not cover normal wear and tear, misuse, or damage caused by accidents or improper use. . Furthermore, any modification or marking of the product in any way will void this guarantee
- Limitation of Liability: To the maximum extent permitted by law, we will not be liable for any damages, including but not limited to direct, indirect, incidental, special, or consequential damages arising from the use of our website or the products sold on our website.
- Dispute Resolution: In the event of any dispute arising from these terms and conditions or the use of our website, contact us via email and we will be happy to resolve the issue.
- Amendments: We reserve the right to amend these terms and conditions at any time without notice. Your continued use of our website after any such changes will constitute acceptance of the amended terms and conditions.